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Leadership Institutue AI spotlight

As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.

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As artificial intelligence advances from simple automation to autonomous systems, EMS agencies must learn how to adopt the technology responsibly without sacrificing accountability, ethics or patient care
SPOTLIGHT ON AI
At NEMSMA’s leadership conference, Dr. Brent Myers makes the case that waiting for federal guidance is a losing strategy — and local governance is the only path forward.
LEADERSHIP INSIGHTS
Michael Levin, an entrepreneur and motivational speaker, encouraged Pinnacle EMS attendees to embrace an entrepreneurial workplace that creates powerful positive change
Performance improvement expert David M. Williams, PhD, shares how to find and deploy meaningful benchmarks that contribute to overall system improvement
Apply these hiring, management and operational strategies from Walt Disney World to improve the EMS experience for patients and providers
The role of the leader is to bear witness – to the critical and the mundane – to lighten the load
How my first agency took a young, under-confident, naïve paramedic and made me a clinician
The public shouldn’t have to roll the dice about their emergency services, wondering who’s going to show up
6 ways to manage the dextrose and glucagon shortage
Leaders discuss operational survival in the face of EMS challenges
Researchers have developed a systems-level checklist to address stress and violence affecting fire-based EMS responders