As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
SPOTLIGHT ON AI
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
LEADERSHIP INSIGHTS
Steve Grau; Brett Lyle; Scott Moore, JD, MBA; and Mike Poynter share strategies to compete for caregivers in a post-pandemic world
Michael Levin, an entrepreneur and motivational speaker, encouraged Pinnacle EMS attendees to embrace an entrepreneurial workplace that creates powerful positive change
Performance improvement expert David M. Williams, PhD, shares how to find and deploy meaningful benchmarks that contribute to overall system improvement
Apply these hiring, management and operational strategies from Walt Disney World to improve the EMS experience for patients and providers
The role of the leader is to bear witness – to the critical and the mundane – to lighten the load
How my first agency took a young, under-confident, naïve paramedic and made me a clinician
The public shouldn’t have to roll the dice about their emergency services, wondering who’s going to show up
Leaders discuss operational survival in the face of EMS challenges