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Leadership Institutue AI spotlight

As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.

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From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
LEADERSHIP INSIGHTS
Hosts Chris Cebollero and Kelly Grayson debate if it makes sense to put more BLS providers on the street while scaling back ALS for calls that better match their skills
EMS can get emotional; at some point your behavior is bound to hurt those around you, and it will take more than a simple ‘I’m sorry’ to fix things
Dr. Alex Garza on safely managing the virus, the transport role EMS will play, the chances of a vaccine, and if the world has the resources to fight this disease
This exercise leads to an understanding of your agency’s core values, which helps motivate employees at every level
Healthy conflict challenges the status quo, forces teams to consider different points of view, and results in a high-accountability environment
Allina Health’s management of a traumatic ambulance crash is a lesson in how to put core values first
Hosts Chris Cebollero and Kelly Grayson discuss the importance of putting the patient first, how to handle the Ebola outbreak, and why EMS providers should have more respect for narcotics
Hosts Chris Cebollero and Kelly Grayson talk about the spread of the virus, and the panic it’s causing among EMS agencies and the general public
We may assume we’re well prepared to contain a possible outbreak, but it’s definitely worth the few minutes to review the basics of infection control