As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
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SPOTLIGHT ON AI
As artificial intelligence advances from simple automation to autonomous systems, EMS agencies must learn how to adopt the technology responsibly without sacrificing accountability, ethics or patient care
Innovation requires redesigned workflows, accountability and operations
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
At NEMSMA’s leadership conference, Dr. Brent Myers makes the case that waiting for federal guidance is a losing strategy — and local governance is the only path forward.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
Closing out the year with a rapid-fire look at what frontline providers are really saying — from spinal immobilization, to swiping through microlearning
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
How Dr. Shannon Gollnick wants EMS to work smarter, not harder
From wearables to voice assistants, a new wave of device-initiated calls is changing how dispatchers respond — and why better tech and training are crucial now
LEADERSHIP INSIGHTS
RFPs and contracts for local ambulance services will require organizations to measure and report more than simply response time
EMS personnel and firefighters are attacked with increasing frequency, follow these steps to shift the survival odds in your favor
The widespread use of body-worn cameras by police is leading some paramedic chiefs to consider cameras for EMS personnel
Using hospital outcomes to evaluate field performance
The survival of fire-based EMS may rest upon delivering services before 911 is called; it’s a tough proposition, but a doable one
Is it occupational discrimination to exclude private EMS providers from LODD benefits?
True loyalty is pushing for improvement, rather than accepting substandard patient care from your peers and co-workers
Memphis is looking at data-driven backing for community paramedicine or even a public-shaming campaign to rein in costs
An injured responder becomes a liability on scene, requiring more resources for treatment and transport and delaying treatment to the initial patient