As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
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SPOTLIGHT ON AI
As artificial intelligence advances from simple automation to autonomous systems, EMS agencies must learn how to adopt the technology responsibly without sacrificing accountability, ethics or patient care
Innovation requires redesigned workflows, accountability and operations
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
At NEMSMA’s leadership conference, Dr. Brent Myers makes the case that waiting for federal guidance is a losing strategy — and local governance is the only path forward.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
Closing out the year with a rapid-fire look at what frontline providers are really saying — from spinal immobilization, to swiping through microlearning
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
How Dr. Shannon Gollnick wants EMS to work smarter, not harder
From wearables to voice assistants, a new wave of device-initiated calls is changing how dispatchers respond — and why better tech and training are crucial now
LEADERSHIP INSIGHTS
A recent story shows the importance of understanding how to handle patients threatening suicide and that we’ve got a lot of opportunity to improve training and response
Modern and legacy 911 telecommunication systems have weaknesses and potential failure points, which puts civilians and responders at risk
EMS organizations must have a HIPAA policy to direct when and who can provide information about a patient
EMS leaders and providers need to study successes and failures as an opportunity to reduce death and disability from the next mass shooting
EMS chiefs must develop the right competencies and skills in order to thrive in a changing health care landscape
A growing population with more chronically ill patients and budget pressures demands all EMS agencies work diligently to provide appropriate services to their community
A diversified portfolio of revenue streams will help ensure that the organization has the funds to meet current and future needs.
The ‘Ban the Box’ campaign, as well as EEOC guidance, needs to be considered when asking applicants to disclose criminal convictions
Without knowing the root cause of the behavior problem, fixing it is sheer luck