As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
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SPOTLIGHT ON AI
As artificial intelligence advances from simple automation to autonomous systems, EMS agencies must learn how to adopt the technology responsibly without sacrificing accountability, ethics or patient care
Innovation requires redesigned workflows, accountability and operations
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
At NEMSMA’s leadership conference, Dr. Brent Myers makes the case that waiting for federal guidance is a losing strategy — and local governance is the only path forward.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
Closing out the year with a rapid-fire look at what frontline providers are really saying — from spinal immobilization, to swiping through microlearning
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
How Dr. Shannon Gollnick wants EMS to work smarter, not harder
From wearables to voice assistants, a new wave of device-initiated calls is changing how dispatchers respond — and why better tech and training are crucial now
LEADERSHIP INSIGHTS
Leaders at Pinnacle conference used the “Wizard of Oz” to discuss greater challenges EMS personnel face
EMS leaders at Pinnacle Conference were briefed on Dallas Fire-Rescue and hospital response to the shootings
EMS leaders at Pinnacle conference head specific recommendations to improve prehospital care from the Promoting Innovation in EMS project co-leader
EMS leaders at Pinnacle conference learn important elements of leadership and how to grow EMS leaders
Paramedic chiefs need to assign training that is current, relevant and accurate
EMS leaders at Pinnacle learn how the Southwest Texas Regional Advisory Council improves patient care through collaboration and consensus building
EMS leaders at Pinnacle conference learn an innovative and collaborative approach between law enforcement and EMS to the opioid overdose epidemic
EMS leaders at Pinnacle conference learn how appreciative inquiry identifies and improves the positive attributes that exist within themselves and their teams
Line-of-duty deaths require thoughtful planning on how to use Facebook to announce the loss of life and share information