As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
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SPOTLIGHT ON AI
As artificial intelligence advances from simple automation to autonomous systems, EMS agencies must learn how to adopt the technology responsibly without sacrificing accountability, ethics or patient care
Innovation requires redesigned workflows, accountability and operations
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
At NEMSMA’s leadership conference, Dr. Brent Myers makes the case that waiting for federal guidance is a losing strategy — and local governance is the only path forward.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
Closing out the year with a rapid-fire look at what frontline providers are really saying — from spinal immobilization, to swiping through microlearning
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
How Dr. Shannon Gollnick wants EMS to work smarter, not harder
From wearables to voice assistants, a new wave of device-initiated calls is changing how dispatchers respond — and why better tech and training are crucial now
LEADERSHIP INSIGHTS
Look for these six features when adding technology to incident management, especially for large-scale incidents
Understand the advantages and challenges of community-created content and where to find it to improve your clinical practice and system operations
Mourn the deaths of five Dallas police officers, but don’t lower your standards by responding emotionally to provocation
As we mourn the deaths of five Dallas police officers paramedics are reminded of the importance in being cautious, calm and conspicuous as caregivers
Chris Cebollero and Greg Friese, MS, NRP, discuss EMS MCI response lessons learned from protests turned violent in Ferguson and Dallas
Here’s a fire and EMS look at how personnel from the Cincinnati Fire Department handled the rescue call for a 3-year-old trapped in a gorilla exhibit
Here are the five EMS documentation mistakes that deny patients coverage they deserve and EMS agencies fair compensation for their services
Having an engaged, committed workforce is the best way to improve patient care
Paramedic chiefs and EMS leaders can ensure pediatric patients receive the correct care with right preparation, equipment and training