As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
SPOTLIGHT ON AI
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
LEADERSHIP INSIGHTS
Explore the answers with elected and appointed officials so informed decisions can be made about the future of your EMS service
Is your department properly identifying reporting and returning overpayments from the Centers for Medicare and Medicaid Services?
The long-awaited rule mandates that all health care providers receiving Medicare reimbursement return identified overpayments within 60-days or face Federal False Claims Act liability
An ambulance crew is suspended without pay after a news crew plays highway “gotcha”
Hire EMS providers with the experience, positive attitude and maturity to help your volunteer service be excellent in its commitment to the community
Follow these scheduling practices to improve provider morale, patient care and operational efficiency
The Drug Supply Chain Security Act mandates pharmaceutical tracking, tracing and documentation for EMS agencies
I make sure people suffering from alcoholism receive the same level of professionalism as every other patient
Take responsibility for building and improving a department culture through good words and deeds, not disparaging ones