As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
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SPOTLIGHT ON AI
Innovation requires redesigned workflows, accountability and operations
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
At NEMSMA’s leadership conference, Dr. Brent Myers makes the case that waiting for federal guidance is a losing strategy — and local governance is the only path forward.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
Closing out the year with a rapid-fire look at what frontline providers are really saying — from spinal immobilization, to swiping through microlearning
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
How Dr. Shannon Gollnick wants EMS to work smarter, not harder
From wearables to voice assistants, a new wave of device-initiated calls is changing how dispatchers respond — and why better tech and training are crucial now
From billing to bedside, a no-pitch panel of EMS leaders debated what’s next for AI in EMS — and who decides
LEADERSHIP INSIGHTS
Every ground ambulance and helicopter crash has different causal factors, but we must look at system design and safety behaviors to prevent further crashes
Succession planning is useful to develop personnel for all levels of leadership in your EMS agency
In this week’s episode, our co-hosts sit down with Kimberly Stanford to discuss how EMS can properly treat and care for autistic patients
Follow these steps to become an employer of choice and improve paramedic morale
David Page, Pinnacle EMS Leadership Award winner, discusses diversity in EMS, why we don’t want to talk about it and what we can do to make things better
Here are the seven expectations all ambulance services should strive to meet when dealing with Medicare, Medicaid and other federal payers
MedStar shares 7 keys to creating a media partnership that educates the community, promotes the agency and meets the top goals of local media
Our co-hosts sit down with EMS1 Editor-in-Chief Greg Friese to discuss this year’s EMS Trend Report
Once a volunteer EMS agency decides to hire paid EMTs, these questions must be answered before the positions are announced and interviews begin