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Leadership Institutue AI spotlight

As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.

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From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
LEADERSHIP INSIGHTS
There is a significant correlation between operational stress, organizational stress, critical incident stress, alcohol use and post-traumatic stress
A recent story shows the importance of understanding how to handle patients threatening suicide and that we’ve got a lot of opportunity to improve training and response
Modern and legacy 911 telecommunication systems have weaknesses and potential failure points, which puts civilians and responders at risk
EMS organizations must have a HIPAA policy to direct when and who can provide information about a patient
EMS leaders and providers need to study successes and failures as an opportunity to reduce death and disability from the next mass shooting
EMS chiefs must develop the right competencies and skills in order to thrive in a changing health care landscape
A growing population with more chronically ill patients and budget pressures demands all EMS agencies work diligently to provide appropriate services to their community
A diversified portfolio of revenue streams will help ensure that the organization has the funds to meet current and future needs.
The ‘Ban the Box’ campaign, as well as EEOC guidance, needs to be considered when asking applicants to disclose criminal convictions