As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
Real-time data, AI-powered insights and improved interoperability are helping EMS agencies reduce fragmentation, enhance situational awareness and improve responder safety
SPOTLIGHT ON AI
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
LEADERSHIP INSIGHTS
When team members do not mesh well, it can add stress to an already stressful environment
EMS chief explains Allina Health EMS business case for increasing workforce diversity to improve patient care and the organization’s ROI
Community paramedics have an opportunity to change EMS response to overdose and addiction through application of harm reduction techniques
SWOT analysis gives volunteers the opportunity to participate in the development of an action plan for training, increased competence and success
Even if PTSD becomes a workers’ compensational eligible occupational disease, EMS leaders need to change the culture for traumatic stress treatment
State legislators have passed or are considering several pieces of legislation intended to improve EMS working conditions and safety for providers
The Legal Guardian answers a reader’s question about if legal liability starts at time of dispatch or time of patient contact
Our co-hosts share tips to assist with conflict resolution in the cab
Put your old way of thinking about benchmarking in the grave and adopt the improvement-oriented approach to benchmarking