As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
Real-time data, AI-powered insights and improved interoperability are helping EMS agencies reduce fragmentation, enhance situational awareness and improve responder safety
SPOTLIGHT ON AI
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
LEADERSHIP INSIGHTS
Here’s four proactive measures EMS employers can take to prevent harassment and discrimination in the workplace
Whether implementing a major initiative or making small policy shifts, two-way communication with every level of the organization is critical
Identifying and preparing the next generation of leaders for your department is a critical responsibility
Two volunteer agencies show it’s possible to improve service without breaking the budget; here’s an approach for any service to better their community’s needs
Learn from confrontations and miscommunications during joint response with law enforcement, but don’t let those come to define the relationship
Regardless of its cost, helicopter transport is a treatment choice and should not be chosen out of convenience
Our co-hosts discuss a review of shift work, sleep duration and their respective effects on health
With the worrying state of the current global and national climate, it would be helpful to know what we were facing on a local level
Five N.Y. agencies collaborate to ensure community EMS coverage during weekdays by sharing personnel and resources