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HIGHLIGHTS
Despite the best efforts of EMS providers, gaps persist – learn what goes into them and what you can do about them.
Learn strategies to provide for high-quality operations, while minimizing resource use through sound systems, process engineering and leveraging technology
A firsthand perspective on COVID-19 in EMS and fire and how data can help shape your agency’s response
With turnover among EMS hovering at 25% per year and costing more than $7700 per paramedic, data-driven strategies can help you improve employee retention.
EMS SOFTWARE, DATA & MORE
To lead and inspire an EMS team, motivation must first come from within
Inside EMS wraps up their countdown of the biggest storylines that got people talking
Remembering the service and sacrifice of those we lost this year
From sustainable economics to preventing disasters, this year-end review connects the headlines to hard realities on the ground
Critical insights on the safe administration of ketamine, versed, lorazepam, ativan and haloperidol
After losing nearly everything in a season of relentless tragedy, paramedic Kristina Browne found her voice, her purpose and her faith — one quiet step at a time
About the Sponsor: ESO
ESO is dedicated to improving the health and safety of communities through data-driven insights by offering an integrated suite of software products for EMS agencies, fire departments, and hospitals that transform how first responders collect, share, report, and analyze critical information.

With tools designed to enhance workflow, our EMS software empowers agencies to optimize prehospital patient care and operations, leading to better treatment decisions across the continuum of care.

See how ESO can streamline your agency’s processes by visiting www.eso.com/ems/.