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HIGHLIGHTS
Despite the best efforts of EMS providers, gaps persist – learn what goes into them and what you can do about them.
Learn strategies to provide for high-quality operations, while minimizing resource use through sound systems, process engineering and leveraging technology
A firsthand perspective on COVID-19 in EMS and fire and how data can help shape your agency’s response
With turnover among EMS hovering at 25% per year and costing more than $7700 per paramedic, data-driven strategies can help you improve employee retention.
EMS SOFTWARE, DATA & MORE
While world leaders debate and approve actions to reduce methane emissions and protect forests, public safety is already putting no-emission electric vehicles into service
4 tips to get the message across in non-face-to-face communications
Canadian researchers studied the impact of a single night without sleep, as well as chronic poor sleep quality
5 actions EMS leaders should take to ensure ketamine is appropriately administered when indicated and documented correctly
Knowing how to intervene when a colleague is going off the rails could save their career and protect the agency’s reputation
Optimism is less a personality trait and more a strategy for how to deal with outside events – and strategies can be learned
About the Sponsor: ESO
ESO is dedicated to improving the health and safety of communities through data-driven insights by offering an integrated suite of software products for EMS agencies, fire departments, and hospitals that transform how first responders collect, share, report, and analyze critical information.

With tools designed to enhance workflow, our EMS software empowers agencies to optimize prehospital patient care and operations, leading to better treatment decisions across the continuum of care.

See how ESO can streamline your agency’s processes by visiting www.eso.com/ems/.