Paramedic Chief
The news items, feature articles, videos and more you find here are selected specifically with paramedic chiefs and EMS leaders in mind. This content will give those who are charged with running a department or agency the tools, information and insight they need to excel as leaders and managers.
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The abrupt change in service has led to instability and uncertainty; if the system fails, so will the community’s trust
The new Nurse Health Line has been a huge success, and the Reno, Nev. program is well on the way to becoming sustainable and a model for other agencies
The project is $1 billion over budget and years behind schedule; officials ordered a 60-day suspension to find out why
The union claims the mayor did an end-around a court order by making the noncompetitive appointment
Whether you own one ambulance or 1,000, EMS agencies should aim for high quality while using the least amount of resources
Poor supervisors wait for people to fail to meet expectations and then they point out the failure
Being alert to “communication ischemia” is like watching a heart attack evolve; sometimes it’s dramatic, but more often, seemingly insignificant warning signs occur
We need to look beyond the immediacy of emergency care to make the EMS vocation a profession
When the people in the front of the ambulance clash, here’s how to get them back on the right road
There are a number of questions related to your customers and competitors that indicate whether you have moved beyond simple awareness
Being true to your core values is always the better road to choose
An agile organization is alert to internal and external factors, opportunities and challenges
Keep these communication fundamentals in mind when trying to get the message across to EMS providers, hospital staff, patients and bystanders
Chipping away at the small issues will make solving the big ones easier
Systems and electronic assistance can be applied to all medication control processes
The process should start with asking three fundamental questions
EMS unit hour utilization is always calculated as the number of transports divided by the total number of unit hours in the measurement interval
Scene sizeup takes a few seconds yet is worth every single moment, but witnesses might not perceive it that way
Although you might not realize it or ever even know, someone will see you at your best moments and your worst
Follow these 5 steps, and maintain high documentation standards to increase your collection rates
Getting the most from your medical director is largely up to you — probably more than you realize
Your goal is to use this powerful ally to get your message out
Engaging your workforce requires not figuring out how to motivate people, but identifying what their internal motivations are
To a public official, few concepts related to EMS/public safety are as emotionally charged as response times.
Dramatic changes in resources should never be executed without a detailed understanding of likely outcomes and the associated risks involved
EMS professionals have more opportunities than ever for synchronous and asynchronous online education for refresher and recertification education
We can recognize our responders and celebrate their victories every day using the tools of social media
