Engage your team: it matters more now than ever!

People are your most important asset, but what are you doing to retain them?


EMS1 is proud to be the Premier Media Sponsor of the Pinnacle Webinar Series. On Tuesday, Apr. 20, at 1 p.m. CT, Mike Taigman, Todd Stout, Scott Moore, Esq. and Eve Grau will present “Engage your team: it matters more now than ever!” presented by Fitch & Associates, and sponsored by FirstWatch with the assistance of Deccan International, North American Rescue and HAAS AlertRegister today.

We all know that the value in emergency response organizations is not vehicles, video laryngoscopes or ePCRs – it’s the people. Almost every EMS leader says a version of, "People are our most important and expensive asset." Yet, few organizations have cultures and systems that enliven and engage their people effectively.

On Tuesday, Apr. 20, at 1 p.m. CT, Mike Taigman, Todd Stout, Scott Moore, Esq. and Eve Grau will present “Engage your team: it matters more now than ever!” as part of the Pinnacle webinar series.

During this interactive, motivating and collaborative conversation, our esteemed panel will explore strategy and tactics designed to excite and engage your teammates.

On Tuesday, Apr. 20, at 1 p.m. CT, Mike Taigman, Todd Stout, Scott Moore, Esq. and Eve Grau will present “Engage your team: it matters more now than ever!” as part of the Pinnacle webinar series.
On Tuesday, Apr. 20, at 1 p.m. CT, Mike Taigman, Todd Stout, Scott Moore, Esq. and Eve Grau will present “Engage your team: it matters more now than ever!” as part of the Pinnacle webinar series. (Photo/Getty Images)

Register Today

“A fully engaged team is the key to surviving and thriving all the time and especially during challenging times. Employee engagement is a team sport, it is every team member’s responsibility to foster the connections and relationships that drive engagement,” FirstWatch said.

Presented by Fitch & Associates, this Pinnacle Webinar is sponsored by FirstWatch with the assistance of Deccan International, North American Rescue and HAAS Alert.

The Pinnacle Webinar Series is produced in cooperation with Pinnacle Media Partner EMS1. Ninth Brain is Fitch & Associates’ Learning Partner and host of this webinar.

If you’d like to learn about ways that FirstWatch helps with employee engagement and lots of other things, there will be a 30-minute bonus session after the presentation ends at 2 p.m.

About the speakers

Mike Taigman

Mike serves as improvement guide for FirstWatch and leads ResilientFirst, the neuroscience-based resilience training program. Mike also teaches improvement science as an assistant professor in the University of California San Francisco’s MS program in Healthcare Administration and Interprofessional Leadership and as an adjunct professor in UMBC’s MA program in Emergency Health Services Management. Mike was the facilitator for the EMS Agenda 2050 project. A former paramedic, he is a prolific author and speaker.

Todd Stout

Todd, president of FirstWatch, is recognized nationally for his leadership and innovation, earning him a variety of awards. He has extensive experience in multiple aspects of EMS, including as a clinician, in dispatch, management and public safety communications software. For the last two decades, he has focused on helping public safety and health agencies improve operational performance, clinical care and situational awareness.

Scott Moore, Esq.

Scott Moore, Esq. is the owner of Moore EMS Consulting, LLC and an active EMT for over 30 years. Scott has held various executive positions, including chief executive officer, vice president, director of human resources and operations, at several ambulance services in Massachusetts. Scott is a licensed attorney, specializing in human resources, employment law, reimbursement, and compliance matters. Scott is the human resources and operational consultant to the American Ambulance Association (AAA) and frequently lectures at EMS conferences.

Eve Grau

Eve Grau is the vice president of human resources at Royal Ambulance of San Leandro California. Eve describes her job is to ensure that Royal has an incredible company culture that allows people to learn, grow and be their best. ‘We see ourselves as a building block for young and aspiring healthcare professionals, who want to become healthcare leaders and make an impact on the lives of others and the future of healthcare.” In February 2021, Royal was honored with a Glassdoor Employees’ Choice Award in the U.S. small and medium company category Best Places to Work in 2021. The Employees’ Choice Award is based solely on the input of employees, who elect to provide anonymous feedback by completing a company review on the Glassdoor Ap.

Additional employee engagement resources

Learn more about engaging your employees with these resources:

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