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San Antonio FD becomes first in nation certified as trauma-informed care agency

The San Antonio Fire Department earned the certification following policy changes focused on how personnel interact with the public and with one another

SAN ANTONIO — The San Antonio Fire Department has become the first fire department in the nation to earn certification as a trauma-informed care agency.

The designation follows an extensive certification process, a milestone department leaders say reflects a broader commitment to understanding and responding to trauma in the communities they serve, KSAT reported.

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As part of the certification process, the Ecumenical Center in San Antonio spent more than a year evaluating the fire department, as Chief Charles Hood’s successor, Chief Craig Westerhoff, and SAFD leadership worked to develop new policies governing how personnel interact with both the public and one another.

The Ecumenical Center is the only organization in the country authorized by a national board to certify agencies and companies as trauma-informed.

More than 40 organizations in San Antonio have already been certified, with about 40 more in the process, and additional certifications have been completed elsewhere in Texas and out of state.

The certified organizations span a wide range of sectors, including healthcare, education, faith-based groups, government agencies such as Metro Health, the San Antonio Police Department and the San Antonio Fire Department, as well as foster care organizations and nonprofits.

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Bill Carey is the associate editor for FireRescue1.com and EMS1.com. A former Maryland volunteer firefighter, sergeant, and lieutenant, Bill has written for several fire service publications and platforms. His work on firefighter behavioral health garnered a 2014 Neal Award nomination. His ongoing research and writings about line-of-duty death data is frequently cited in articles, presentations, and trainings. Have a news tip? He can be reached at news@lexipol.com.