In EMS, where the stress is high and space is tight, conflict is bound to happen. Whether itâs a personality clash with your partner, frustration over unclear responsibilities or a disagreement with leadership, knowing how to navigate workplace tension is a crucial skill.
In this episode of the Inside EMS podcast, hosts Chris Cebollero and Kelly Grayson break down conflict resolution strategies. Whether youâre dealing with an overbearing supervisor, a partner who wonât pull their weight or just the everyday stress of the job, this episode will arm you with the tools to handle conflict effectively.
|More: Toxic partners: The damage they do in EMS
Memorable quotes:
- âMy way of dealing with these conflicts is, I try to remind myself that theyâre not so different from me. They want the same things in life. They just differ in how they want to get there.â â Kelly Grayson
- âWe hear all the time that perception is reality, but what does that really mean? It means, if somebody thinks that youâve slighted them, youâve slighted them.â â Chris Cebollero
- ââRegardless of how good you are at practicing the art and science of leadership, conflict always happens, right?â â Chris Cebollero
Additional resources:
- EMT partners: âThe people that really make it happenâ on calls
- The 3-part EMS assessment: Your patient, your partner and yourself
- How to tell if your EMS partner is a jerk
- When crew dynamics disrupt patient care
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