As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
Real-time data, AI-powered insights and improved interoperability are helping EMS agencies reduce fragmentation, enhance situational awareness and improve responder safety
SPOTLIGHT ON AI
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
LEADERSHIP INSIGHTS
Emphasizing the old-world values of Squad 51’s Johnny and Roy in today’s EMS
Toxic leaders in EMS destroy morale, initiative and progress; look for these signs in yourself and your department’s leadership
Our co-hosts answer an email from a listener asking for help in transitioning to a position of power from the fire truck
Make a strategy and pick the tactics for your agency to improve its 12-lead EKG use for patients with non-traumatic chest pain
Using community paramedicine resources to monitor opioid-addicted patients detoxing at home could relieve the burden on EMS and ERs
Near-miss reporting can help build a culture of safety in your agency and improve the EMS profession as a whole
Positive beginning and ending patient interactions fall into the “serial positioning effect” and can boost patient care reviews
Patient-centered care partnerships with patients and family need to start at the top
Recognize the risk factors and symptoms of PTSD, and how to manage self-talk and meditate to reduce its physical and emotional effects