As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
Real-time data, AI-powered insights and improved interoperability are helping EMS agencies reduce fragmentation, enhance situational awareness and improve responder safety
SPOTLIGHT ON AI
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
LEADERSHIP INSIGHTS
Position statements from our national leadership are helpful, but we must make culture change ourselves
Our co-hosts are joined by EMS1 Editor-in-Chief Greg Friese to discuss the most recent EMS trend report and what it means for industry personnel
Police sergeant challenges and educates EMS leaders to do more to reduce the risk and occurrence of sexual harassment for all employees
Jay Fitch, Ph.D., tells Pinnacle leaders that collaboration with colleagues and frenemies is critical to greater operational success
John O’Leary, a survivor of 100 percent TBSA burn as a child, delivered an inspiring opening keynote to Pinnacle EMS conference attendees
Voluntary turnover and involuntary turnover of part-time and full-time EMS providers was studied to determine the overall EMS turnover rate
Two Australian paramedics are under investigation for refusing a late call assignment because of fatigue
The EMS leader’s task is to recognize and reduce negative impacts of bias as much as possible
Changing a fragmented industry from the bottom up