As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
SPOTLIGHT ON AI
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
LEADERSHIP INSIGHTS
EMS leaders must be conscious and intentional in applying labeling lenses to patients and providers
Taney County Ambulance District Chief Darryl Coontz discusses the department’s approach to staffing and how they avoid retention issues
Gaston County EMS leadership has developed career pathways to increased responsibilities, and compensation to match
Big data is readily available to EMS leaders to capture, review and apply to making change to improve patient outcomes in every community
In this episode, our co-hosts discuss Firefighter-Paramedic Wendy Ashworth, who became the first female to command an incident in her department’s history
Smiling provides stress relief and can improve the provider-patient relationship, benefiting care
Follow these aviation industry tenets to prevent a career-threatening conflict
The falsehood of naloxone-induced aggression and assault
There is an increasingly pressing need for PSAPs to be able to translate text-to-911 messages sent in languages other than English