As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
SPOTLIGHT ON AI
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
LEADERSHIP INSIGHTS
Montgomery County, Maryland Fire & Rescue Service’s Russell Patterson shares how process ownership is streamlining their ACS, STEMI management
A phased approach to adopting the four pillars of a successful safety management system leads to provider safety and a just culture
EMS Chief Ernesto M. Rodriguez shares insights from the City of Austin EMS Department Assault Survey
Even when we as healthcare providers must deliver hard truths, there can be an intimacy and a human connection that comes with honesty in the worst of circumstances
Emergency management concerns for the hours and days following an active shooter event
EMS, police and fire personnel need to prepare for being asked to leave a restaurant, coffee shop or grocery store
Approaching casual relationships intentionally in EMS has lasting implications for improving engagement and optimism in the EMS workforce
System status management has come a long way since its early days in EMS, but the basic principles remain the same nearly half a century later
Policies, training and cyber handwashing contribute to preventing malware attacks, phishing attempts and accidental data breaches