As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
Real-time data, AI-powered insights and improved interoperability are helping EMS agencies reduce fragmentation, enhance situational awareness and improve responder safety
SPOTLIGHT ON AI
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
LEADERSHIP INSIGHTS
Despite extensive research finding lights and siren use makes little difference in patient outcomes, and in fact causes harm to patients, providers and the public, too many continue to respond hot
4 ways to weed toxic leaders out of your EMS agency and how to cope if your boss is one of them
Instead of giving stock to its executive team, Ambulnz gave it to its frontline responders, and paired it with a novel push-to-request dispatch system
4 hard-won lessons in preparing for natural disaster recovery from a medic who weathered Hurricane Laura
Many EMS systems are evaluating ways to mitigate the risks of refusal in post naloxone patients
Recent incidents in Colorado have brought prehospital ketamine administration policies, politics and police interactions under debate
Conducted properly, exit interviews can provide valuable insight into employee turnover and retention solutions
Field officers must manage the tactical direction to guide EMTs and paramedics to do their jobs more safely, effectively and efficiently
It’s vital for chiefs, field officers and providers alike to help members manage both immediate and cumulative trauma