As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
SPOTLIGHT ON AI
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
LEADERSHIP INSIGHTS
Just culture moves an EMS agency to a better understanding of its current practices and the essential steps for improvement
The next generation of EMTs can’t learn if we’re not kind or patient enough to teach them
The first-ever HIPAA settlement in EMS cost a service $65,000. What can be done to make sure your agency isn’t next?
Identifying, mitigating and avoiding these billing issues, from the patient and provider sides, can maximize your reimbursement potential and streamline EMS billing
Planning for the future of EMS begins today, with tips on how to start succession planning and training the next-gen leader at the local and national level
If providers don’t feel like part of a team, they’ll seek a connection elsewhere
Ego, tradition, indifference and bad judgment can allow inappropriate behaviors to become normalized
Are we providing the same high-quality EMS treatments to all of our patients?