As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
Real-time data, AI-powered insights and improved interoperability are helping EMS agencies reduce fragmentation, enhance situational awareness and improve responder safety
SPOTLIGHT ON AI
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
LEADERSHIP INSIGHTS
EMS leaders interpret the results of the 2020 EMS Trend Report in light of COVID-19 and what it means for the future workforce
Has the disruption of COVID-19 knocked our journey to the EMS Agenda 2050 off its trajectory or boosted it into warp drive?
Breaking a groupthink mentality requires two key skills – and support from leadership
When implemented effectively, a peer support program can be one of the best resources for first responders to access help
Community paramedics can follow the OARS acronym to avoid confrontation and understand patients to overcome resistance to change
When cutting expenditures, be careful you don’t put your patients and agency at risk
6 measures of employee engagement that define how providers feel about and will contribute to their agencies
When you become an EMS provider, you agree to act and serve to the best of your abilities to meet the expectations of your community and uphold an ethical code
Reflecting on why other officers didn’t speak up during George Floyd’s detainment