As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
Real-time data, AI-powered insights and improved interoperability are helping EMS agencies reduce fragmentation, enhance situational awareness and improve responder safety
SPOTLIGHT ON AI
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
LEADERSHIP INSIGHTS
Exploring alternatives that just might make this time-honored metric obsolete
Examining disciplinary culture, administration and perception in EMS
Doug Hooten on how ESD 11 is tackling recruitment, station construction and fleet purchasing
“Every arm counts:” 4 ways to encourage more people in your community to get vaccinated
Topic of discussion is the Iowa EMTs that were cited by the state for starting an IV off duty on an intoxicated EMT
Linking field providers to organization vision by involving field supervisors in decision making and administrative training
People are your most important asset, but what are you doing to retain them?
First responders must be clear about their observations and follow key documentation guidelines to be considered as a credible witness
Examining the flaws in traditional employee reviews, and how organizational culture impacts engagement