As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
SPOTLIGHT ON AI
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
LEADERSHIP INSIGHTS
Doug Hooten shares unique retention initiatives with Rob Lawrence, from doggy daycare to a resilience officer
Parallel findings in EMS survey data elevate leadership and career advancement as essential to employee engagement
Eligible regional activities under AFG are Vehicle Acquisition, Training, Equipment, Wellness and Fitness, and PPE activities
Hear from live liver donor Will Lindbergh, whose selfless act inspired a charity to encourage first responders to participate in organ donation
You wouldn’t make cookies with just a fraction of the ingredients, why would you make decisions without all the data?
Supervisors want to be understanding of their employees’ concerns, but there is always work to be done and goals to be met. However, those two objectives need not be mutually exclusive
Data, even when it’s inaccurate or represented out of context, can confirm our biases. Answer five questions about how your agency’s data is being shared and interpreted
Many 911 call centers face challenges determining whether a response should involve law enforcement, EMS, or a more specialized response when available
Optimism is less a personality trait and more a strategy for how to deal with outside events – and strategies can be learned