As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
SPOTLIGHT ON AI
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
LEADERSHIP INSIGHTS
Leaders share staff support and retention ideas they implemented to support providers during call surges
Jessica Cox shared lessons of resilience and courage to inspire EMS leaders during the Pinnacle EMS keynote presentation
Rob Lawrence and Scott Moore on how to retain EMS staff through the first year
Open doors and take the next career step by seeking connections
As the Delta variant accelerates in the U.S., first responders should be aware of the differences in the latest strain
The AAA/Newton 360 turnover survey measures the cost of replacing EMTs and paramedics
With a rising percentage of the workforce working a side gig or as a freelancer, services will need to adapt to recruit generations satisfied by being their own boss
Tanir Ami, CEO of California’s CARESTAR Foundation on diversifying the prehospital care workforce and improving health outcomes
What first responders need to know about the likelihood of side effects from the vaccine vs. the virus, plus new infection rates