As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
As artificial intelligence advances from simple automation to autonomous systems, EMS agencies must learn how to adopt the technology responsibly without sacrificing accountability, ethics or patient care
SPOTLIGHT ON AI
At NEMSMA’s leadership conference, Dr. Brent Myers makes the case that waiting for federal guidance is a losing strategy — and local governance is the only path forward.
LEADERSHIP INSIGHTS
How Falck US significantly increased patient and insurance collections, decreased bad debt write-offs and reduced cost to collect
Boston-based Cataldo Ambulance’s Ron Quaranto discusses leading a large EMS organization through the pandemic, recruitment and retention, and vaccine mandates
Greg Friese turns the tables by interviewing host Rob Lawrence about how his Royal Army Medical Corps service has influenced his leadership through 30 years of EMS
Thousands of miles apart, two public safety professionals point to detailed plans as the reason for their organizations’ disaster response success
A meeting isn’t just about turning up; it’s about being productive and progressive
Steve Wirth and Doug Wolfberg join host Rob Lawrence to discuss strategies for overcoming hospital bed delays
Organizations frequently have larger recruitment budgets that they do for retention, but is this the best approach?
Crew resource management, quick reference handbooks and fatigue management strategies can improve patient care and enhance safety
Doug Hooten shares unique retention initiatives with Rob Lawrence, from doggy daycare to a resilience officer