As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
SPOTLIGHT ON AI
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
LEADERSHIP INSIGHTS
“As a volunteer agency, I want to make sure when someone calls 911 in our district, that our ambulances are ready to roll out the door when the tones go off.”
STAR Ambulance’s journey to enhancing patient care delivery and the employee experience
“Micromanage everything” and other bad advice for new industry leaders. Rank your favorites
Proven strategies to turn the tables and bring balance back into negotiations
Is building a new kind of clinician merely a Herculean task or a fully Sisyphean one?
A guide to enhancing workforce conditions, improving quality of care and shaping the future of the industry
Action doesn’t equal accomplishment – move with actual goals in mind toward a common vision
A majority of EMS1 respondents are split between two shift options – do you agree?
Debunking unsound research and increasing hospital collaboration to improve outcomes