As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
SPOTLIGHT ON AI
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
LEADERSHIP INSIGHTS
Transitioning to a healthcare system that embraces and reimburses community-based EMS care
Colorado Springs, Sacramento and Richmond: Integrating analytics into decision-making to enhance patient outcomes, personnel support and sustainable operations
Takeaways from the First CMS Data Collection Report on Ambulance Services to enhance service levels and reduce costs of service delivery
“You can’t oversee EMS medicine from behind a desk.” With a full-time medical director, providers gain a mentor, coach and advocate.
Complacency can creep in after routine calls, but true emergencies don’t wait
Allegations of a coverup lead to disciplinary action within the fire department
With call volumes up 55%, Walla Walla shifts to local funding to add EMTs and paramedics
The EMS Leadership Academy highlights the urgent need to address funding, career pathways and wellness support
When leadership turnover is persistent, is this a personnel issue or a deeper systemic problem?