As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
SPOTLIGHT ON AI
Closing out the year with a rapid-fire look at what frontline providers are really saying — from spinal immobilization, to swiping through microlearning
LEADERSHIP INSIGHTS
The Wash. department is known for high cardiac arrest survival rates, and Medical Director Mickey Eisenberg describes the training and education that makes the system work
Chris Cebollero and Kelly Grayson discuss inappropriate responses on social media made about a female EMT who was the subject of lewd comments over an open mic
Here are indications that you may be working with someone who is toxic to the organization
There is a difference between a bad leader, and one that is blind to the negative impacts of his or her actions
Free EMS courses provide education, experience and relationships that will enhance your career
Field supervisors perform an important job, but they often do so without executive leaders understanding and valuing the role
An EMS agency’s failure to routinely check the Office of Inspector General’s List of Excluded Individuals and Entities can be costly
EMS leaders should apply these steps to prepare for changes to CPR and cardiac care guidelines
Hosts Chris Cebollero and Kelly Grayson revisit their thoughts on cameras in ambulances, and review driver safety after a video of a Hungarian ambulance weaving through traffic