As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
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SPOTLIGHT ON AI
Real-time data, AI-powered insights and improved interoperability are helping EMS agencies reduce fragmentation, enhance situational awareness and improve responder safety
As artificial intelligence advances from simple automation to autonomous systems, EMS agencies must learn how to adopt the technology responsibly without sacrificing accountability, ethics or patient care
Innovation requires redesigned workflows, accountability and operations
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
At NEMSMA’s leadership conference, Dr. Brent Myers makes the case that waiting for federal guidance is a losing strategy — and local governance is the only path forward.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
Closing out the year with a rapid-fire look at what frontline providers are really saying — from spinal immobilization, to swiping through microlearning
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
How Dr. Shannon Gollnick wants EMS to work smarter, not harder
LEADERSHIP INSIGHTS
Here are five tips to avoid common pitfalls in the annual performance evaluation process of paramedic chiefs and EMS supervisors
If you can meet these expectations of the public 100 percent of the time, your agency will deliver outstanding care and stay out of court
Knowing the fundamentals of ICS can also help you address clinical and operational issues
Each author explores the other side of impassioned debates on naloxone, endotracheal intubation, STEMI alerts, professionalism, and lecture-based education
Here are some current and future benefits of audio or video recording of EMS calls, and legal questions your department should ask before installing cameras
From getting consent to the technological challenges of managing recordings, here’s what EMS managers should consider before installing cameras in ambulances
It has long been my observation that the medics who refuse to allow their EMT partners to do anything on scene are often the medics that could most use the help
Hosts Cebollero and Grayson consider what it takes to keep EMS providers safe after a Wis. ambulance was hit by gun fire
The Wash. department is known for high cardiac arrest survival rates, and Medical Director Mickey Eisenberg describes the training and education that makes the system work