As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
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SPOTLIGHT ON AI
Real-time data, AI-powered insights and improved interoperability are helping EMS agencies reduce fragmentation, enhance situational awareness and improve responder safety
As artificial intelligence advances from simple automation to autonomous systems, EMS agencies must learn how to adopt the technology responsibly without sacrificing accountability, ethics or patient care
Innovation requires redesigned workflows, accountability and operations
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
At NEMSMA’s leadership conference, Dr. Brent Myers makes the case that waiting for federal guidance is a losing strategy — and local governance is the only path forward.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
Closing out the year with a rapid-fire look at what frontline providers are really saying — from spinal immobilization, to swiping through microlearning
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
How Dr. Shannon Gollnick wants EMS to work smarter, not harder
LEADERSHIP INSIGHTS
Chris Cebollero and Kelly Grayson discuss inappropriate responses on social media made about a female EMT who was the subject of lewd comments over an open mic
Here are indications that you may be working with someone who is toxic to the organization
There is a difference between a bad leader, and one that is blind to the negative impacts of his or her actions
Free EMS courses provide education, experience and relationships that will enhance your career
Field supervisors perform an important job, but they often do so without executive leaders understanding and valuing the role
An EMS agency’s failure to routinely check the Office of Inspector General’s List of Excluded Individuals and Entities can be costly
EMS leaders should apply these steps to prepare for changes to CPR and cardiac care guidelines
Hosts Chris Cebollero and Kelly Grayson revisit their thoughts on cameras in ambulances, and review driver safety after a video of a Hungarian ambulance weaving through traffic
When personnel are overworked at a physically and emotionally demanding job, the blame game needs to stop and the real issues need to be identified