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Leadership Institutue AI spotlight

As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.

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From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
LEADERSHIP INSIGHTS
Sometimes slower (and more deliberate) adoption of medical procedures may be better
Hosts Chris Cebollero and Kelly Grayson talk about the advantages of a tiered response system where the bulk of EMS providers are basic EMTs
Complaints broadcast to the world 120 characters at a time should spark EMS managers to address underlying system problems
An EMS leader who uses these techniques to ‘flip the meeting’ will have a more engaged and efficient staff and a more agile and effective agency
EMS chiefs set the tone for workplace behavior and harassment; ‘what you allow, will continue’
Driver training is inadequate to the challenges of operating an ambulance and we need to devise a strategy to improve training and reassessment
Time allocation for EMS training is illogical and will increasingly be used to support accusations of negligence and liability
Technology, apps, and machines are essential for the sandwich generation caring for their ill parents and growing children
As the crisis unfolded Christian Hospital EMS personnel knew who they were, what to do, and how to get it done