As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
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SPOTLIGHT ON AI
Real-time data, AI-powered insights and improved interoperability are helping EMS agencies reduce fragmentation, enhance situational awareness and improve responder safety
As artificial intelligence advances from simple automation to autonomous systems, EMS agencies must learn how to adopt the technology responsibly without sacrificing accountability, ethics or patient care
Innovation requires redesigned workflows, accountability and operations
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
At NEMSMA’s leadership conference, Dr. Brent Myers makes the case that waiting for federal guidance is a losing strategy — and local governance is the only path forward.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
Closing out the year with a rapid-fire look at what frontline providers are really saying — from spinal immobilization, to swiping through microlearning
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
How Dr. Shannon Gollnick wants EMS to work smarter, not harder
LEADERSHIP INSIGHTS
These are universal strategies for effective emails, social media posts, text messages and official reports
Expect more oversight of EMS billing through post-payment audits and increased investigations, prosecution
Here is why paramedic chiefs and EMS leaders need to have a drug-free workplace policy to restrict EMS provider marijuana use
Follow this planning process to ensure the benefits of a new EMS software application are fully realized
Answering these questions provides a blueprint for a quality process and product implementation into the EMS agency
Our rush to public shaming might reveal our own fear of occasional shocking indifference towards the people we are entrusted to treat
The fallout from the bankruptcy of a major NYC 911 EMS response agency will be felt most heavily by EMS providers on the street
Reckless behaviors warrant careful investigation and potentially lead to remediation or termination of employment
Southwest Texas EMS agencies adopt a “time out” for transferring EMS patients to nurses and physicians