MECHANICSBURG, Pa. — EMS agencies now have fresh financial benchmarks to measure performance with the release of the August 2025 EMS Financial Index from PWW Advisory Group (PWW|AG), in partnership with EMS|MC.
The report tracks key metrics, including emergency response service mix, patient financial responsibility on commercial claims, Medicare versus Medicare Advantage reimbursement levels, and reimbursement trends for treatment-in-place services.
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Many EMS agencies face severe financial strain, hindering recruitment/retention and even forcing service cuts or closures. Shifting reimbursement rules — including the One Big Beautiful Bill Act, new state balance-billing laws, Medicare Advantage growth and the first CMS Ground Ambulance Data Collection System findings — add to the challenges.
The Index is published quarterly, distilling benchmark revenue-cycle data from over 1,500 EMS|MC client agencies nationwide, with core themes and rotating focus topics each edition. The benchmarks and best-practice recommendations can help EMS agencies evaluate RCM performance and strengthen financial health.
Download the report at the PWW|AG Resource Hub.