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HIGHLIGHTS
Despite the best efforts of EMS providers, gaps persist – learn what goes into them and what you can do about them.
Learn strategies to provide for high-quality operations, while minimizing resource use through sound systems, process engineering and leveraging technology
A firsthand perspective on COVID-19 in EMS and fire and how data can help shape your agency’s response
With turnover among EMS hovering at 25% per year and costing more than $7700 per paramedic, data-driven strategies can help you improve employee retention.
EMS SOFTWARE, DATA & MORE
Books
In this EMS novel excerpt one medic is willing to enter a dangerous scene because she doesn’t want to see her husband, a cop, but her partner wants the opportunity for confrontation
41-year EMS veteran from Minnesota credits two rules he learned from M*A*S*H for his career longevity
The firefighters who assaulted a young woman pursuing her paramedic dream are still at the departments she was dismissed from for reporting the incidents
Coworkers — men and women — bullied and tormented a young paramedic during a difficult period of her life instead of training, mentoring and supporting her
Understand the importance of balancing clean eating with stress to achieve your wellness, fitness and health goals
This is what it will take for a Ph.D. student undertaking research on the effects of traumatic stress exposure within EMS occupations
About the Sponsor: ESO
ESO is dedicated to improving the health and safety of communities through data-driven insights by offering an integrated suite of software products for EMS agencies, fire departments, and hospitals that transform how first responders collect, share, report, and analyze critical information.

With tools designed to enhance workflow, our EMS software empowers agencies to optimize prehospital patient care and operations, leading to better treatment decisions across the continuum of care.

See how ESO can streamline your agency’s processes by visiting www.eso.com/ems/.