Tenn. county's AMR contract emphasizes clinical performance

The agreement also divides the county into four compliance zones with flex arrival time and county ownership of call data


By Leila Merrill

MARYVILLE, Tenn. — Blount County’s new contract with American Medical Response includes time-factor fines but emphasizes clinical performance.

Blount County General Services Director Don Stallions said the contract is one of the first in the U.S. to implement a clinical-based model, the Daily Times reported.

“This could have national implications,” AMR Operations Manager Jonathan Rodgers said.

The new contract also divides the county into four compliance zones with flex arrival time for ambulances.

Another change is county ownership and administrative access to call data software. Extracting data from emergency calls directly, according to Stallions, will help the EMS department perform clinical evaluations

The contract begins on July 1. The initial term of the contract will end in 2027 and the extension term on July 1, 2032.

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