After reading this editorial a few times, I’m pretty sure that I don’t get what the problem is regarding the absence of the EMS communication department within the combined dispatch center.
The writer implies that with the EMS center a mile away from the “main” dispatch, it somehow makes the center an “obstruction” to efficient operations. How is this obstruction being measured? Are there documented delays in the dispatch of EMS units?
Three Rivers Ambulance Authority is accredited by the Commission on Accreditation of Ambulance Services and an Accredited Center of Excellence by the International Academies of Emergency Dispatch. I would imagine that these accrediting agencies might take a look at communication efficiencies as part of their process.
EMS communication has evolved into a sophisticated operation, allocating thin resources appropriately and maximizing the effectiveness of the system. It’s an integral part of an overall EMS operation. In this case, this center receives no subsidy from taxpayers for its operations, which I suspect is not the case with the consolidated dispatch center.
This sounds more like some unhappy or envious officials who are making waves and trying to consolidate control. If there are issues, then they should be clearly stated, well documented and supported by a level of evidence that outweighs the cost of moving centers.
Otherwise, what’s the sense?
