911 and Dispatch
Explore our comprehensive collection of articles on 911 and Dispatch, designed to support the EMS workforce in optimizing emergency response. This directory covers essential topics such as call handling, communication protocols, and technology advancements in dispatch centers. Understanding the role of 911 and Dispatch in emergency services is crucial for effective operations. Additionally, you may find insights into related topics like EMS communication systems, which further enhance your team’s efficiency. Stay informed and improve your emergency response strategies with these valuable resources.
Fire, police and EMS agencies, as well as local governments, share their appreciation for emergency dispatchers during the 2023 recognition week
Amid a nationwide staffing shortage, learn how you can support the lifesaving role of public safety dispatchers – the FIRST first responders
This informative webinar will provide key information on how two public safety agencies (one police and one fire) funded comprehensive smartphone programs that provided issued devices to all personnel.
The company will provide free 5G access to all public and nonprofit state and local fire, police and EMS agencies for 10 years
The agreement had allowed the 911 center to mark virus patients’ addresses with a respiratory alert flag
IAFC identifies fire and EMS connections in the bill, calls for support of the latest coronavirus aid package
Reports from two fire and rescue agencies found twice as many people were already dead in April when responders arrived at their home than the previous year
The right mobile apps can keep firefighters connected to everything dispatch has to offer about their fire scene – enhancing their performance and safety – and help fire inspectors complete more inspections than ever before with more accuracy
Officials say they were falsely assured that the clinic would not be treating a high number of patients at risk of suicide
Organizers seek broad participation to acknowledge the fallen and those serving during social distancing
Four fire/EMS department representatives share their tips for reinforcing health and safety messages during the pandemic
A proposed ballot measure would help the county raise money to replace the system, which has failed more than four times in the last seven months
In Boston, 911 callers can elect to speak with a physician rather than send an ambulance; in Worcester, EMS providers are equipped with a telehealth mobile app
Our co-hosts speak with New York EMT David Konig about how his agency prepared for the pandemic and what it was like as the number of people diagnosed began to rise
The woman said she suffered cuts and bites to her hands and called 911 in tears after struggling with the fox and sealing it in a pot
The agency said on Facebook that those with conditions such as chest pain, high blood pressure and abnormal blood sugar shouldn’t hesitate to seek treatment
Many county leaders have refused to sign the nine-page non-disclosure and confidentiality agreement required to obtain address lists for their 911 centers
First responders mourned the loss this week of Camden County Sheriff’s Office 911 Dispatcher Rachel Hodge
County officials said they weren’t willing to risk potential penalties for violating the required non-disclosure agreement
MedStar in Fort Worth, Texas, said significant decreases in response volume and transports could mean patients are reluctant to seek help during medical emergencies
FDNY EMTs John Redd, 63, and Idris Bey, 60, were department veterans and both worked on World Trade Center rescue and recovery efforts after 9/11
Pioneer Hose Company #1 Assistant Fire Chief Robert Zerman may have contracted the virus while responding to a medical call last month, officials said
The chief medical officer of data company ESO said stroke and heart attack patients may be transporting themselves or not seeking treatment
Working from home is the new normal for support staff: Lifestyle, office setup and HIPAA are key factors for being productive and compliant in the home space
The Santa Fe Fire Department has adjusted its protocols in an effort to keep its personnel safe during the COVID-19 crisis
The “thin gold line” banners were installed in observance of National Public Safety Telecommunicators Week
The 2020 National EMS Assessment shows that more than 18,200 local agencies respond to nearly 28.5 million 911 dispatches each year
The program brings together a broad network of partners to provide better care for 911 users and reduce patient transport to ERs
The dispatchers gave out prepackaged meals at a weigh station to thank the truckers for delivering supplies across the country amidst the COVID-19 crisis
Two options include work-from-home dispatchers and using data to drive staffing decisions
First responders will also be provided a daily list of addresses of people who have tested positive for COVID-19
The founder of The Healthy Dispatcher explains why understanding your emotions, and those of others, is so valuable in the 911 call center
The fire department report said first responders scrambled to find the collapsed runner on a crowded bridge without adequate maps or information
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