By Wendy Fry
NBC7
SAN DIEGO — A technical glitch prevents the city from reporting its ambulance emergency response times, according to a recent city memo.
For years, the city has vowed to improve its failing emergency response times after multiple reports and investigations revealed emergency responders were arriving too late to high-priority calls, particularly in underserved communities like Paradise Hills, Skyline and Encanto.
The city requires its ambulance contractor, Rural Metro, to arrive at a medical emergency within 12 minutes at least 90 percent of the time.
Read full story: City Can’t Track Ambulance Response Times