The BAPCO Journal
Copyright 2007 Bapco
U.K. — New technology is being harnessed by the East of England Ambulance Service to boost the way emergency and urgent calls are dealt with at the heart of its operations.
A contract, initially for three years but extendable for up to seven years, has been awarded to Intergraph (UK) Ltd for the supply and support of a map-based computer-aided Command and Dispatch system (CAD), which is at the centre of aiding call-taking and dispatching at the region’s three control rooms.
The new regional system, I/CAD, will replace the three different CAD set-ups that the Trust inherited after last July’s merger.
Full Story: System boasts instant mapping at service area borders