LONDON — London Ambulance Service (LAS), the world’s busiest ambulance service, uses Twitter every day to give advice about high profile incidents and to promote public awareness campaigns.
@Ldn_Ambulance has 38,600 followers that it connects with.
“Twitter is a great way for us to talk to Londoners about what we do. It shows the huge range of calls we attend and demonstrates how highly skilled our staff are,” said LAS Communications Director Charlotte Gawne.
We’ve better things to do than crash your party. Eat a meal before hand and pace your drinking #partypeople pic.twitter.com/k4hQHpjo5J
— London Ambulance (@Ldn_Ambulance) December 11, 2014
Tweets from patients
“Patients also use Twitter to feedback back on their experience and we know social media is another way we can be an open and transparent organization,” Gawne said.
Tweeting about jobs
A heartfelt thanks to the @Ldn_Ambulance man who was just going off duty but went out of his way to help me when I was lost by #dissociation
— Doris (@DorisDeals) December 11, 2014
LAS is also encouraging its 4,500 member staff in a range of roles across 70 stations to tweet about the jobs they do.
Tweets from individual staff, as well as eight specialist teams and individual Twitter accounts are for the more than seven million people who live and work in the London area. Popular Twitter handles include:
- Chris Hawkswell, Tactical Advisor - @LAS_TacAdvisor
- The Hazardous Area Response Team (HART) - @LAS_HART
- London Ambulance Service LGBT Group - @LAS_LGBT
- The Joint Response Unit (JRU) - @LAS_JRU
- The Cycle Response Unit - @LAS_CycleTeam
- London Ambulance Service Newham - @ LAS_Newham
- David Nicholson, Brent paramedic - @LAS_Brent
- Dominic Stark, Harrow paramedic - @LAS_Harrow