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Driver of private Ohio ambulance service accused of abandoning patient, calling Uber home

The EMS provider reportedly got lost transporting a woman with chest pain to Cleveland Clinic, then told her he was done for the day and called an Uber home; a Cleveland EMS unit responded and completed her care

Driver of private Ohio ambulance service accused of abandoning patient, calling Uber home.jpg

A Lynx EMS ambulance.

Lynx EMS|Facebook

CLEVELAND — An EMS provider of a private ambulance service is accused of abandoning a patient he was transporting to the hospital.

The incident occurred Oct. 28 in the 4100 block of West 150th Street, where a female patient was being taken to the Cleveland Clinic for chest pain when the driver reportedly got lost, told her he was finished driving for the day, and called an Uber to take himself home, WOIO reported.

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There was no report on any actions by any additional EMS personnel inside the ambulance with the patient.

A Cleveland EMS unit was dispatched to the scene after the driver left the patient behind, according to Cleveland Association of Rescue Employees (CARE) Local 1975. Action 5 News reported the EMS provider worked for Lynx EMS.

A CARE spokesperson said paramedics then administered medical care and transported the woman to the hospital.

Lynx EMS replied in a statement to local news outlets,

“Patient safety and quality care are of the utmost importance to us and responsibilities we take very seriously. Upon becoming aware of the situation, immediate steps were taken to address the matter and ensure the patient’s well-being and care needs were addressed.

We are continuing to review the circumstances surrounding this incident and will take appropriate action based on the findings of that review. As this involves personnel and patient related matters, we are unable to comment further.

We remain committed to providing high-quality care and maintaining the trust of our patients, their families, healthcare partners, and the communities we serve.”

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Bill Carey is the associate editor for FireRescue1.com and EMS1.com. A former Maryland volunteer firefighter, sergeant, and lieutenant, Bill has written for several fire service publications and platforms. His work on firefighter behavioral health garnered a 2014 Neal Award nomination. His ongoing research and writings about line-of-duty death data is frequently cited in articles, presentations, and trainings. Have a news tip? He can be reached at news@lexipol.com.