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Leadership Institutue AI spotlight

As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.

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SPOTLIGHT ON AI
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
LEADERSHIP INSIGHTS
Building a strong EMS team requires open communication and conflict resolution mediation when necessary
Our co-hosts discuss transitioning volunteer responders to certified EMTs and the challenges associated with the change
Our co-hosts discuss how we can create a safe environment for everyone in the EMS career field
A chaplain for Allina EMS shares his strategies for approaching colleagues after a difficult call to open the lines of communication
Host Chris Cebollero sits down with three veteran fire, EMS and police experts to better understand the communication issues and challenges facing responders
Communication problems, especially reliability and interoperability, are widespread and complicate preparedness, training and response
Three Just Culture behavior categories provide a launching point for action steps and EMS quality improvement
Selecting the wrong candidates as FTOs or undermining their authority results in ineffective paramedic training, impacting turnover, quality of care and job performance
The “public safety president” can use the bully pulpit to do much, much more for EMS and other public safety personnel