As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
SPOTLIGHT ON AI
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
LEADERSHIP INSIGHTS
Setting the example: 4 leadership traits Queen Elizabeth demonstrated
How to streamline documentation and maximize data quality – while meeting your reporting standards and keeping crews happy
The transition from shift work to desk work typically brings a more sedentary lifestyle that needs to be actively resisted
AMR’s award-winning earn-while-you-learn programs allow previously untrained candidates to became certified as EMTs in 12 weeks
Poor decisions impact the public trust in the agency and the profession
Clinical psychologist Rachelle Zemlok, a firefighter spouse, emphasizes the role first responder families play in career decisions
AmbuServe’s Melissa Harris discusses EMS staffing and leadership challenges
The NREMT Chair gives a behind-the-scenes look at the comment period and talks transparency
Do you want someone that is tired and angry on the front lines representing your department?