As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
SPOTLIGHT ON AI
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
LEADERSHIP INSIGHTS
Revamped triage criteria streamline decision making and relieve the burden on hospital systems
Customer service – good or bad – has an impact on patient responsiveness, provider stress and agency objectives
Let’s work together to change the outdated and flawed practice of progressive discipline
A gameshow style session interviewing prospective EMS employers provided insights into EMS success and intergenerational relationships
Finding the opportunity in perception discrepancies, underutilized wellness programs and leadership shortfalls
Incorporating real-time and body-worn camera footage into emergency preparedness, training and response
Cody Byrnes shared how his ultimate purpose fueled his recovery from serious burn injuries to continue delivering hope to others
Dr. Candice McDonald shares her personal journey of overcoming adversity to inspire fire and EMS leaders at ImageTrend Connect
While not a legal requirement like for police officers, firefighters and paramedics may witness inappropriate behavior in the field that necessitates intervention