As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
SPOTLIGHT ON AI
Closing out the year with a rapid-fire look at what frontline providers are really saying — from spinal immobilization, to swiping through microlearning
LEADERSHIP INSIGHTS
Why is EMS considered a nonessential service?
The biggest obstacle to the advancement of our profession is not the limitations imposed upon us by others, but the lies we tell ourselves
Your understanding of standard operating procedure may evolve from rulebook to guidebook
A reporter’s deadline is more important than your own convenience
Not much change in the short run, but what about long term?
An agile organization is alert to internal and external factors, opportunities and challenges
Emergency managers can take lessons from horrific events to better prepare themselves for the next emergency
Firing on the spot is not the solution
Management has to keep its eyes on the bottom line in order to maintain service while generating revenue