As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
SPOTLIGHT ON AI
Closing out the year with a rapid-fire look at what frontline providers are really saying — from spinal immobilization, to swiping through microlearning
LEADERSHIP INSIGHTS
In public service, there is no separation of professional and private lives when it comes to criminal charges
If the decision isn’t based on data that explains why another service is necessary, it can be detrimental to the existing service and patient care
It’s alarmingly simple for someone with criminal intent to get into the medical transportation business, which could lead more regulations and less reimbursement
The unexpected staff shortage caused the temporary suspension of four of the 22 units on the island of Oahu.
With no long-term plan and a lack of vision, the department has barely evolved since the 1970’s
The danger of raw data is that it has to be interpreted and analyzed beyond the superficial first layer before it even begins to make sense
Fire commissioner: “If you want to be union, grab your stuff and go somewhere else guys, because it (isn’t) going to work in Williston”
EMS will only ever be as good as you make it; if you remain silent, you forfeit the right to complain when it crumbles around you
Boston EMS Incident Commander Neil P. Blackington shares his strategy and lessons learned from the blaze that killed two firefighters