As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
SPOTLIGHT ON AI
Closing out the year with a rapid-fire look at what frontline providers are really saying — from spinal immobilization, to swiping through microlearning
LEADERSHIP INSIGHTS
Boston EMS Incident Commander Neil P. Blackington shares his strategy and lessons learned from the blaze that killed two firefighters
Having a good system can help reduce costs, improve EMS morale and lead to better patient care
If there are ways to increase the effectiveness of system operations, throwing more ambulances at the problem isn’t necessarily the fix.
A single outburst can destroy your credibility and ruin your ability to lead, so learn to stay in control
A decision to change the EMS system must be done in a deliberate way
Measuring factors like response times and resuscitation rates should show the research behind the numbers in any major proposal
This month’s EMS on the Hill Day is the perfect time to help lawmakers understand what’s needed in field care across the country
Poor supervisors wait for people to fail to meet expectations and then they point out the failure
A tale of two cites — one rising, the other falling fast