As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
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SPOTLIGHT ON AI
Real-time data, AI-powered insights and improved interoperability are helping EMS agencies reduce fragmentation, enhance situational awareness and improve responder safety
As artificial intelligence advances from simple automation to autonomous systems, EMS agencies must learn how to adopt the technology responsibly without sacrificing accountability, ethics or patient care
Innovation requires redesigned workflows, accountability and operations
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
At NEMSMA’s leadership conference, Dr. Brent Myers makes the case that waiting for federal guidance is a losing strategy — and local governance is the only path forward.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
Closing out the year with a rapid-fire look at what frontline providers are really saying — from spinal immobilization, to swiping through microlearning
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
How Dr. Shannon Gollnick wants EMS to work smarter, not harder
LEADERSHIP INSIGHTS
Eric Beck also uses a personal story as a powerful reminder of the importance of having a robust EMS system for responding to life-threatening injuries
Sedgwick County EMS implemented a policy where patients transported to an ED who call 911 again within 72 hours must be transported to the same ED
William “Bill” Brown discusses the importance of the Registry and the long road to earning the industry’s acceptance of the organization
If we are to break out of the confining boxes that inhibit adequate funding and find a fix to the broken reimbursement system, we need to imagine how things might be different
Pain is one of the primary reasons people call 911; there’s a growing concern in EMS that providers aren’t doing enough to assess, treat and relieve pain
A Boston surgeon reflects on the importance of being ready and resilient
Until you hard-wire patient-centric thinking into your routine, you run the risk that your patients might take a back seat to the other work of running an EMS operation
EMS Chief Ken Bouvier talks about his nearly 40 years in EMS and what it took to prepare his city of 360,000 for the two overlapping events
A grant-funded study to explore the future of rural ambulance services in South Dakota revealed some important findings