As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
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SPOTLIGHT ON AI
Real-time data, AI-powered insights and improved interoperability are helping EMS agencies reduce fragmentation, enhance situational awareness and improve responder safety
As artificial intelligence advances from simple automation to autonomous systems, EMS agencies must learn how to adopt the technology responsibly without sacrificing accountability, ethics or patient care
Innovation requires redesigned workflows, accountability and operations
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
At NEMSMA’s leadership conference, Dr. Brent Myers makes the case that waiting for federal guidance is a losing strategy — and local governance is the only path forward.
From NEMSAC fallout to WHO recognition, Kupas unpacks the moments that defined his presidency — and previews how the annual meeting will push EMS forward
Closing out the year with a rapid-fire look at what frontline providers are really saying — from spinal immobilization, to swiping through microlearning
From suspended Medicare funding to unchecked artificial intelligence, unpacking the issues threatening the system
How Dr. Shannon Gollnick wants EMS to work smarter, not harder
LEADERSHIP INSIGHTS
Paid EMS agencies have replaced fading volunteers, and without strong leadership an agency can bleed money like a patient in hemorrhagic shock
Our procedures for potential disasters are often too slow, but a rapid response based on anticipated outcomes can change that
Family members may not be allowed in the back of the rig, but when the infant you’re doing CPR on probably won’t regain a pulse, will you deny the people who love her the chance to be by her side?
Collaborative leaders use “persuasion, technical competence, relationship skills and political smarts” to get to the desired goal
One of the most debilitating characteristics of an underachieving leader is to be a micro manager; instead hire the right kind of people who can help you lead
Dia Gainor, executive director of the National Association of State EMS Officials, envisions a future where responders will get real-time data on the best route to an incident, and smart cars will scan themselves for damages in a crash
If we can’t afford two providers in the back of every ambulance on every call, maybe it’s time for video surveillance in the event of patient care lawsuits
A shift in federal patient care guidelines toward the Quality Improvement method of review looks for performance deficits over multiple care scenarios
Whether you’re writing a report or being threatened by an angry crowd, these skills can help you persevere