As AI tools move quickly from concept to deployment, EMS leaders face practical questions about value, risk and readiness. This series provides clear, applied guidance for chiefs, directors and agency leaders on how to evaluate and implement AI to support clinical care, reduce documentation burden, improve decision-making, streamline operations and simplify workforce management.
Commissioner Lillian Bonsignore on recognizing EMS as an essential service with the funding and career pathways to match
SPOTLIGHT ON AI
Closing out the year with a rapid-fire look at what frontline providers are really saying — from spinal immobilization, to swiping through microlearning
LEADERSHIP INSIGHTS
Next time you’re looking to hire for the position, look for someone with these characteristics
When supervisors really listen, they light fires of loyalty that motivate employees to bust their butts to make the supervisor and the organization more successful
As his firm celebrates its 30th anniversary, Fitch spoke about his experience as a consultant and educator
Instead of taking a reflexive action, think about ways to turn crisis into an opportunity to strengthen relationships
ACEP report describes need to create safety programs, and a culture of safety integral to every facet of EMS
Cardiac arrest survival also hits 57 percent in Seattle
Resolutions aside, this is a convenient time to reflect on the past year, and here are three questions to ponder as you consider the 12 months ahead
AMR also gets new 911 contracts and bankruptcy filings detail Rural/Metro’s struggles
Follow this five-question framework to set the direction for your agency’s future, watch the system, and support vital processes